Booking Rules

The Maple Hotel

Check-In Time: 14:00hrs and Check-Out Time: 12:00hrs.
Early check-in or late check-out is subject to bed/room availability on the relevant day, to be reconfirmed with the Front Office staff.
Rooms not occupied by 23:59 hours will be seen as No-Show, unless prior arrangement has been made.
For Peak Season, all reservation payments are non-refundable.
A 50 percent of room rate of 1st night will be chargeable for check-in at 08:00 hours or check-out until 18:00 hours.
It is mandatory for all guests to produce a valid identity document upon check-in; for foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity.
Guests checking into the hotel must be at least 18 years of age.
Unmarried couples with valid ID are allowed.
Upon check-in, all guests must register through a guest registration form.
Please note that any change in the guest's reservation may change the rate and/or require payment of cancellation fees.
By using this Website to make reservations with a hotel, you agree to be bound by all of such Hotel’s standard terms and conditions and by any other policies, terms and conditions that may apply.
If you intend to book more than nine (9) rooms at the same Hotel for the same period of stay on behalf of one or more guests, you must contact the Hotel directly to make the reservation.
You are prohibited from using this Website for the purposes of reselling, posting, advertising or marketing reservations (whether online or otherwise) to third parties including online agents, third-party owned websites, or travel agents.
The Hotel has the absolute discretion to refuse to check in if the identity does not match with the person mentioned in your reservation or if anyone refuses to provide the requisite proof of identity to the Hotel. We reserve the right to cancel or modify at our sole discretion any reservations that have been made in breach of the Terms and Conditions or for false, fraudulent or unauthorized purposes.